Contact Us by Email: Enquiries and Support Information
Need to get in touch with the team at Top Betting Australia? This page lists the only channel we use. We don’t operate phone lines, contact forms, or physical offices — every enquiry goes through email.
What to email us about
- Corrections. Spotted an outdated bonus, a broken link, or a factual error in one of our articles? Send the page URL and a short description of the issue.
- Editorial questions. Questions about how we review operators, what criteria we use, or why a particular brand appears (or doesn’t appear) in our rankings.
- Partnerships and advertising. Proposals for content collaboration or advertising enquiries. Please note that editorial rankings are never for sale, and we decline offers that require us to guarantee placements.
- Privacy and data requests. Questions about how we handle personal data or requests relating to it.
How to reach us
Email: [email protected]
We aim to respond to genuine enquiries within 3 business days. Please write in English and include relevant links, screenshots, or reference numbers — it helps us resolve issues faster.
What we can’t help with
We are an information resource, not a gambling operator. We don’t manage accounts, process deposits or withdrawals, or hold player funds. If you have a dispute with a gambling site, contact that operator directly, keep screenshots, reference numbers and timestamps, and check the operator’s licence number against the regulator’s public register. If the site is unlicensed, report it to your state or territory regulator. Be aware that offshore casinos offer no Australian consumer-law recourse, ombudsman access or court jurisdiction, and Australian authorities cannot help recover funds from them.
Gambling-related concerns: don’t email us
If gambling is causing you or someone close to you harm, this is not the right place to write. Our inbox is for editorial and site matters only, and we are not trained counsellors.
Instead, visit our responsible gambling page for details on support services. You can also register with BetStop, Australia’s National Self-Exclusion Register, which blocks you from all licensed Australian online and phone wagering services. Please note that BetStop does not cover offshore casinos and will not close or prevent offshore accounts, and a BetStop exclusion cannot be shortened during the first 3 months — removal requires a statutory declaration.
Before you write
Quick checks that save us both time:
- Is the answer already on the page you’re writing about?
- For bonus or game questions, is the enquiry about our content rather than a specific casino account? Account issues must go to the operator.
- If you’re reporting an error, please check the page’s “Updated: 7 October 2026” label — it may have been fixed already.
We read everything that reaches [email protected] and appreciate readers who help keep our content accurate.